Network Relationships

Edna B. Shearer

Networking does not necessarily mean attending as many events as possible. It also does not necessarily mean collecting load of business card or having a robust database. Networking is essentially building a network of relationships. It is about establishing a support system which is both beneficial, viable and productive. In […]

How to Read the Financial Pages

Edna B. Shearer

The issue of finance is very critical to the day-to-day operation of corporate organisations. Therefore, everybody needs to be financially knowledgeable. This is why it is important to review this book “How to Read the Financial Pages”, written by Michael Brett. Brett is a freelance financial journalist, former editor of […]

Who Decides Good Customer Service?

Edna B. Shearer

“Hey, Joe, your service stinks. Get this kid a chocolate milkshake.” Those are the words I heard as a kid on my first trip to an ice cream parlor near where my grandmother lived. Back then, there were no special people or computer programs needed to determine whether or not […]