Business Relations

I live my life clear of conflict. Meaning, when I feel conflicted with myself or others, I work through it to feel connected again. I’ve experienced the joy and bliss of having ‘nothing between us’, and this addictive state of being so connected and peaceful encourages me to stay clear, […]

Complying with popular etiquettes that are prevalent in the region where one is working plays an important role in determining the success level of a person’s commercial endeavour. People around the world follow certain etiquettes relating to big business issues and even issues as small as designing a business card. […]

It seems difficult to believe at the dawn of the 21st Century, that there exists a major discipline with so many diverse, partial, incomplete and limited interpretations of its mission. Here, just a sampling of professional opinion on what public relations is all about: * talking to the media on […]

Do you hesitate about going to business networking events because you find it difficult to approach people? Do you end up hanging around with your colleagues, and never meet anyone new? If you consider yourself a shy person, you’re not alone. Studies show that over 40 percent of adults feel […]

Your CRM, or Customer Relationship Management system, can be an extremely valuable asset. No matter what kind of business you have, your relationship with your customers is of primary importance. If you do not have a CRM system in place, or are not sure the one you have is right […]

Programmes of Supplier Relationship Management (or SRM) are designed to create a closer working partnership with your critical and strategic suppliers. This should result in better value for both organisations. However, there are mixed views as to whether the benefits exceed the potential risks. Arguments for SRM – Eliminates waste […]

Relationship selling is all about creating customer value. When you recognize the customers needs and help them define them better and deeper your value goes up. It’s not just seeing value in your product. They want value from your solution to their problem. They must perceive unique value from you. […]

When a colleague, co-worker or business associate loses a family member, do you find yourself stuck on the etiquette of sympathy? Do you wonder how you should handle this kind of situation? Do you worry that you will use the wrong words or that you will intrude on the other […]

Why should you always maintain a good report with a business even when you are parting ways? It is human nature to get mad and then rant and rave about what is not going well at work. Many of us spend time gossiping and socializing with the main topic of […]

When it comes to organizational performance this will help you as a business owner to measure more easily what results are being achieved against the goals and objectives you have set. Today all businesses are now concerned with organizational performance if they want to compete successfully with other businesses. Therefore […]