Business Relations

Introduction Human life has two levels – individual & collective. The individual level of life is evaluated on two grounds – mindset or thought-pattern & behaviour or work-pattern. A stable existence of positive mindset and right behaviour shapes wise individuals. On the other hand, the collective aspect of life is […]

Since its inception, Twitter has been a little mysterious to a lot of people online. Part of its mystique is the 140-character each tweet allows. Any more than that number and your tweet will be truncated. You need to learn to be brief. Once you have researched Twitter and realize […]

Who needs a mentor? Aspiring entrepreneurs, successful business people, those just starting out, and everyone who wants to be a successful and career confident woman or man can benefit from having a mentor. Chances are we have all had a mentoring relationship of some type. Many of us are mentors […]

Communication 2.0 is transforming the strategy and the skills needed to implement and execute effective communications practices with employees and customers. In the age of Communication 2.0, there are two types of businesses out there: those who understand how to leverage communication and those whose performance suffers. Leaders in HR, […]

At the end of the day, people are going to do business with people who they feel like they know and trust. While the aforementioned statement may initially seem like a no-brainer, transparency in business is one of the key determining factors for the longevity of a business–yet many still […]

Most of business owners fail to effectively attract and retain lifetime customers. What they fail to realize is the key principles of relationship marketing, that converts potential customers into repeat clients. To succeed in your business, your main goal should be to build a responsive email list of lifetime customers […]

We all know that quality assurance stands for a proven process of verifying and checking the quality of a service or product. In a BPO, quality pertains to the level of customer service that ensures success of the business venture. Businesses mostly select BPO firms to ensure continued support for […]

Social Media. Yes, it’s all the rage at the moment. But could this just be (…gasp!) a fad? Will we still be tweeting in 2015? Will Facebook and LinkedIn still be popular five, four, or even two years from now? Or will we have moved on to something else altogether? […]

DEFINING CRM CRM stands for Customer Relationship Management and specifies a procedure implemented by a company to study about customer needs and behavior so they are able to develop and maintain good associations with them. Overview Every company has a group of departments and employers working together to cater to […]

All business owners whether you own a brick and mortar business, online business, MLM or a home based business, building a good business relationship with your clients or customers is extremely important. It will bring the obvious which is more financial success but it will also provide you with a […]